Outage in Twilio

SMS Delivery Delays from Twilio to Telekom Srbija Serbia

Resolved Minor

February 18, 2026 - Started about 23 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Europe

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Latest Updates ( sorted recent to last )

MONITORING about 22 hours ago - at 02/18/2026 10:20PM

We have observed a recovery in SMS delivery from Twilio to Telekom Srbija network subscribers in Serbia and are monitoring service stability. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 23 hours ago - at 02/18/2026 09:18PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 23 hours ago - at 02/18/2026 09:08PM

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