Outage in Twilio

SMS Delivery Delays from Twilio to Brisanet Brazil

Resolved Minor

February 21, 2026 - Started about 1 month ago - Lasted about 11 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/22/2026 01:29AM

We are no longer experiencing SMS delivery delays when sending messages from Twilio to Brisanet network subscribers in Brazil. This incident has been resolved.

MONITORING about 1 month ago - at 02/21/2026 11:29PM

We have observed recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and we will continue monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 02/21/2026 09:29PM

We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/21/2026 05:29PM

We are still investigating the SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/21/2026 03:33PM

We are continuing to investigate SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/21/2026 02:37PM

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