Outage in Twilio
SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to Liberty Mobile network subscribers in Puerto Rico for 4.4 hours. The issue affected Twilio's SMS service in the Latin America region, preventing timely message delivery to users on the Liberty Mobile network. Twilio engineers worked with their carrier partner to resolve the problem, and SMS delivery returned to normal operation.
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 02/24/2026 08:44AM
The incident has been resolved and SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico is operating normally.
MONITORING
about 23 hours ago - at 02/24/2026 06:50AM
We are observing recovery in SMS delivery delays when sending messages to Liberty Mobile network subscribers in Puerto Rico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 02/24/2026 05:24AM
We are experiencing SMS delivery delays when sending messages to Liberty Mobile network subscribers in Puerto Rico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 02/24/2026 04:24AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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