Outage in Twilio

SMS Delivery Delays from Twilio to Orange Cameroon

Resolved Minor

February 26, 2026 - Started about 1 month ago - Lasted about 8 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays to Orange network subscribers in Cameroon for 8.1 hours. The incident affected Twilio's SMS service in the Middle East & Africa region, causing delayed message delivery to users on the Orange Cameroon network. The service gradually recovered and was fully resolved, with SMS delivery returning to normal operations.

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/27/2026 12:59AM

The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.

MONITORING about 1 month ago - at 02/26/2026 11:12PM

We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 02/26/2026 09:37PM

We are observing recovery in SMS delivery delays from Twilio to Orange network subscribers in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 02/26/2026 07:52PM

We are observing recovery in SMS delivery delays from Twilio to Orange network subscribers in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available..

INVESTIGATING about 1 month ago - at 02/26/2026 05:57PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/26/2026 04:57PM

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