Outage in Twilio
SMS Delivery Delays from a Subset of Twilio Short Codes to Union Telecom network in United States
Minor
February 26, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North AmericaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 hour ago - at 02/26/2026 09:39PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 2 hours ago - at 02/26/2026 08:42PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 2 hours ago - at 02/26/2026 08:37PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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