Outage in Twilio
Elevated Error Rates in Connect App
Resolved MinorIncident Report
Summary AI Generated
Twilio's Connect App experienced elevated error rates for 3.3 hours due to increased traffic, causing customers to encounter potential errors when using the application. The engineering team identified a drop in success rates and actively worked to mitigate the traffic-related impact. The issue was resolved and the service returned to normal operation with continued monitoring for system stability.
Our monitoring systems have detected a potential issue with increased traffic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 02/27/2026 09:55PM
The elevated error rates in Connect App issue has been resolved and the service is operating normally at this time.
MONITORING
about 1 month ago - at 02/27/2026 07:33PM
The Connect App is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 1 month ago - at 02/27/2026 06:49PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 02/27/2026 06:39PM
We are currently investigating increased error rates affecting the Connect App. Customers may experience potential errors when using the application. Our engineering teams have identified a drop in success rates due to elevated traffic and are actively working to mitigate the impact. We will provide update in 1 hour or as more information becomes available. Thank you for your patience as we work to resolve this issue.
INVESTIGATING
about 1 month ago - at 02/27/2026 06:36PM
Our monitoring systems have detected a potential issue with increased traffic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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