Outage in Twilio
SMS Delivery Delays and Failures from a Subset of Twilio Phone Numbers to Multiple Networks in India
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures from a subset of phone numbers to multiple networks in India for 2.9 hours. The issue affected SMS services in the APAC region, preventing messages from being delivered reliably to Indian network subscribers. Engineers worked with carrier partners to resolve the problem, and service was fully restored after monitoring confirmed stable delivery performance.
We are experiencing SMS delivery delays and failures from a subset of Twilio phone numbers to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACNeed to monitor Twilio outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 02/28/2026 06:24AM
We are no longer experiencing SMS delivery delays and failures from Twilio Phone Numbers to networks in India. This incident has been resolved.
MONITORING
about 21 hours ago - at 02/28/2026 04:35AM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 21 hours ago - at 02/28/2026 04:30AM
We continue to experience SMS delivery delays and failures from a subset of Twilio phone numbers to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 22 hours ago - at 02/28/2026 03:35AM
We are experiencing SMS delivery delays and failures from a subset of Twilio phone numbers to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Twilio outages
SMS Delivery Delays from Twilio to Moov in Côte d'Ivoire - about 2 hours ago
SMS Delivery Failures from Twilio to du and Etisalat United Arab Emirates - about 8 hours ago
SMS Delivery Delays from Twilio to MobiFone Vietnam - about 9 hours ago
SMS Delivery Delays and Failures from Twilio to Ncell Nepal - about 14 hours ago
SMS Delivery Delays and Failures from Twilio to MTS Kazakhstan - about 14 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
