Outage in Twilio
SMS Delivery Delays and Failures from Twilio to MTS Kazakhstan
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures to MTS network subscribers in Kazakhstan for 5.7 hours. The issue affected Twilio's SMS service in the Middle East & Africa region, preventing messages from reaching users on the MTS Kazakhstan network. Engineers worked with carrier partners to resolve the connectivity issue, and normal SMS delivery was restored after monitoring confirmed service stability.
We are experiencing SMS Delivery Delays and Failures to MTS Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 02/28/2026 04:44PM
The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Kazakhstan is operating normally.
MONITORING
about 10 hours ago - at 02/28/2026 03:48PM
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 1 hour or as soon as more information becomes available.
MONITORING
about 12 hours ago - at 02/28/2026 01:48PM
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 14 hours ago - at 02/28/2026 12:01PM
We continue to experience SMS Delivery Delays and Failures to MTS Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 14 hours ago - at 02/28/2026 11:09AM
We are experiencing SMS Delivery Delays and Failures to MTS Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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