Outage in Twilio
SMS Delivery Delays and Failures from Twilio to Ncell Nepal
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures when sending messages to Ncell network subscribers in Nepal, affecting customers in the APAC region for 5.3 hours. The service disruption impacted SMS delivery to this specific carrier network, preventing reliable message transmission to Ncell users. The issue was resolved after the team observed recovery in delivery performance and confirmed full restoration of SMS services to the affected network.
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Ncell network subscribers in Nepal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACNeed to monitor Twilio outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 02/28/2026 05:01PM
We are no longer experiencing SMS delivery delays and failures when sending messages from Twilio to Ncell network subscribers in Nepal. This incident has been resolved.
MONITORING
about 10 hours ago - at 02/28/2026 03:02PM
We are observing recovery in SMS delivery delays when sending messages to from Twilio to Ncell network subscribers in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 12 hours ago - at 02/28/2026 01:46PM
We continue to experience SMS delivery delays and failures from Twilio to Ncell network subscribers in Nepal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 14 hours ago - at 02/28/2026 11:46AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Ncell network subscribers in Nepal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Twilio outages
SMS Delivery Delays from Twilio to Moov in Côte d'Ivoire - about 2 hours ago
SMS Delivery Failures from Twilio to du and Etisalat United Arab Emirates - about 8 hours ago
SMS Delivery Delays from Twilio to MobiFone Vietnam - about 9 hours ago
SMS Delivery Delays and Failures from Twilio to MTS Kazakhstan - about 14 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
