Outage in Twilio
SMS Delivery Delays from Twilio to Access Malawi
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to Access network subscribers in Malawi for 17.7 hours, affecting customers sending messages to that specific carrier. The incident impacted SMS services in the Middle East & Africa region. Service recovery was observed and monitored for stability before being fully resolved with normal SMS delivery restored.
Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 03/02/2026 10:05PM
The incident has been resolved and SMS delivery from Twilio to Access network subscribers in Malawi is operating normally.
MONITORING
about 8 hours ago - at 03/02/2026 08:04PM
We are continuing to monitor SMS delivery to Access network subscribers in Malawi. Service remains stable, and we will provide our next update in 2 hours.
MONITORING
about 10 hours ago - at 03/02/2026 06:12PM
We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 18 hours ago - at 03/02/2026 10:12AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
about 21 hours ago - at 03/02/2026 06:25AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
about 23 hours ago - at 03/02/2026 05:18AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 23 hours ago - at 03/02/2026 04:25AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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