Outage in Twilio
SMS Delivery Delays and Failures From Twilio Alphanumeric Sender IDs to Multiple Networks in United Arab Emirates
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures for messages sent from alphanumeric sender IDs to multiple mobile networks in the United Arab Emirates over an 11.4-hour period. The incident affected Twilio's SMS service in the Middle East & Africa region, preventing reliable message delivery to UAE network subscribers. The service was restored to normal operation after monitoring confirmed recovery of SMS delivery functionality.
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 03/03/2026 01:23AM
The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Arab Emirates is operating normally.
MONITORING
about 4 hours ago - at 03/02/2026 11:23PM
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 7 hours ago - at 03/02/2026 08:58PM
We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 8 hours, or sooner if more information becomes available.
INVESTIGATING
about 11 hours ago - at 03/02/2026 05:00PM
We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 4 hours, or sooner if more information becomes available.
INVESTIGATING
about 13 hours ago - at 03/02/2026 02:58PM
We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 2 hours, or sooner if more information becomes available.
INVESTIGATING
about 14 hours ago - at 03/02/2026 01:58PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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