Outage in Twilio
SMS Delivery Failures from Twilio to Datora Brazil
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery failures to Datora network subscribers in Brazil for approximately 14 days, affecting customers' ability to send messages to users on that specific network. The incident was identified and worked on continuously throughout the extended outage period. Service was eventually restored with confirmed recovery of SMS delivery to Datora network subscribers.
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 03/17/2026 11:47PM
We are no longer experiencing MMS/SMS delivery failures toto Datora network subscribers in Brazil. This incident has been resolved.
MONITORING
18 days ago - at 03/17/2026 09:33PM
We have observed a recovery in SMS delivery from Twilio to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
19 days ago - at 03/16/2026 10:04PM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
19 days ago - at 03/16/2026 09:36PM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
20 days ago - at 03/15/2026 11:59PM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
20 days ago - at 03/15/2026 12:32AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
22 days ago - at 03/14/2026 12:27AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
23 days ago - at 03/13/2026 12:12AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
24 days ago - at 03/12/2026 12:13AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
25 days ago - at 03/11/2026 12:15AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
26 days ago - at 03/10/2026 12:16AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
27 days ago - at 03/09/2026 12:14AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
27 days ago - at 03/08/2026 01:24AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
28 days ago - at 03/07/2026 01:25AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
29 days ago - at 03/06/2026 01:41AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
about 1 month ago - at 03/05/2026 01:40AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
about 1 month ago - at 03/04/2026 09:28AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 16 hours or as soon as more information becomes available.
IDENTIFIED
about 1 month ago - at 03/04/2026 01:39AM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 8 hours or as soon as more information becomes available.
IDENTIFIED
about 1 month ago - at 03/03/2026 09:43PM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
about 1 month ago - at 03/03/2026 07:45PM
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 1 month ago - at 03/03/2026 06:45PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 1 month ago - at 03/03/2026 06:19PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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