Outage in Twilio
SMS Delivery Delays from Twilio to Vivacom Bulgaria
Resolved MinorIncident Report
Summary AI Generated
Twilio customers experienced SMS delivery delays when sending messages to Vivacom network subscribers in Bulgaria for 5 hours. The issue affected SMS services in the Europe region, preventing timely message delivery to users on the Vivacom mobile network. Twilio's team identified and resolved the underlying cause, restoring normal SMS delivery operations to Vivacom subscribers.
Twilio customers may be experiencing SMS delivery delays from Twilio to Vivacom network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 03/07/2026 11:03PM
The incident has been resolved and SMS delivery from Twilio to Vivacom network subscribers in Bulgaria is operating normally.
MONITORING
about 10 hours ago - at 03/07/2026 09:43PM
We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 12 hours ago - at 03/07/2026 07:56PM
We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 13 hours ago - at 03/07/2026 07:05PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vivacom network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 14 hours ago - at 03/07/2026 06:04PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vivacom network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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