Outage in Twilio

SMS Delivery Delays and Failures from Twilio to Mobitel Cambodia

Resolved Minor

March 10, 2026 - Started 25 days ago - Lasted about 15 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays and failures specifically affecting messages sent to Mobitel Cambodia network subscribers for 15.3 hours. The incident impacted SMS services in the APAC region, with engineers working alongside carrier partners to address the delivery issues. The problem was resolved after monitoring showed recovery in SMS delivery to the affected network.

We are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, APAC

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Latest Updates ( sorted recent to last )

RESOLVED 25 days ago - at 03/10/2026 10:29PM

The incident has been resolved and SMS delivery from Twilio to Mobitel network subscribers in Cambodia is operating normally.

MONITORING 25 days ago - at 03/10/2026 08:30PM

We have observed a recovery in SMS delivery from Twilio to Mobitel network subscribers in Cambodia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available

INVESTIGATING 25 days ago - at 03/10/2026 01:54PM

We are continuing to experience SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 25 days ago - at 03/10/2026 10:04AM

We are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 25 days ago - at 03/10/2026 08:07AM

We are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 25 days ago - at 03/10/2026 07:12AM

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