Outage in Twilio
SMS Delivery Delays and Failures to Airtel in Zambia
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery failures to Airtel network subscribers in Zambia for 4.5 hours. The issue affected SMS services in the Middle East & Africa region, preventing messages from reaching Airtel customers in Zambia. Engineers worked with carrier partners to resolve the delivery failures, and service was fully restored after monitoring confirmed successful SMS delivery.
We are experiencing SMS delivery failures from Twilio to Airtel network subscribers in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaNeed to monitor Twilio outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 03/10/2026 01:26PM
We are no longer experiencing SMS delivery failures from Twilio to Airtel network subscribers in Zambia. This incident has been resolved.
MONITORING
about 8 hours ago - at 03/10/2026 11:36AM
We are observing successful SMS delivery from Twilio to Airtel network subscribers in Zambia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 10 hours ago - at 03/10/2026 09:50AM
We are experiencing SMS delivery failures from Twilio to Airtel network subscribers in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 11 hours ago - at 03/10/2026 09:00AM
We are experiencing SMS delivery failures from Twilio to Airtel network subscribers in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Latest Twilio outages
Twilio Voice has detected some customers in India receiving 480 for Outbound Calls - about 4 hours ago
SMS Delivery Delays and Failures between Twilio and Multiple Networks in Germany - about 5 hours ago
SMS Delivery Delay To Orange Network in Cameroon - about 6 hours ago
SMS Delivery Delays and Failures from Twilio to Mobitel Cambodia - about 12 hours ago
SMS Delivery Delays from Twilio to Claro Colombia - about 14 hours ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
