Outage in Twilio

SMS Delivery Delay To Orange Network in Cameroon

Resolved Minor

March 10, 2026 - Started 25 days ago - Lasted about 11 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays to Orange network subscribers in Cameroon for 11.5 hours. The issue affected Twilio's SMS service in the Middle East & Africa region, preventing timely message delivery to users on the Orange mobile network. The team identified the root cause and successfully resolved the delivery delays, with service returning to normal operations.

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Middle East & Africa

Need to monitor Twilio outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 25 days ago - at 03/11/2026 12:33AM

We are no longer experiencing SMS delivery delays when sending messages to Orange network subscribers in Cameroon. This incident has been resolved.

MONITORING 25 days ago - at 03/10/2026 10:30PM

We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available

IDENTIFIED 25 days ago - at 03/10/2026 08:07PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

IDENTIFIED 25 days ago - at 03/10/2026 04:07PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED 25 days ago - at 03/10/2026 02:13PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 25 days ago - at 03/10/2026 01:17PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 25 days ago - at 03/10/2026 01:07PM

Latest Twilio outages

Sms Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes - about 5 hours ago

SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines - about 19 hours ago

SMS Delivery Delays from Twilio to Orange Cameroon - 2 days ago

SMS Delivery Delays and Failure from Twilio to Ufone Pakistan - 2 days ago

SMS Delivery Delays from a Subset of Twilio Phone Numbers to ETMTN Ethiopia - 2 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook