Outage in Twilio

SMS Delivery Delays and Failures between Twilio and Multiple Networks in Germany

Resolved Minor

March 10, 2026 - Started about 4 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays and failures affecting multiple network subscribers in Germany for 3.2 hours. The issue impacted Twilio's SMS service in the Europe region, preventing reliable message delivery to German mobile networks. The incident was resolved after the team identified the root cause and restored normal SMS delivery operations.

Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Europe

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Latest Updates ( sorted recent to last )

RESOLVED about 1 hour ago - at 03/10/2026 05:17PM

The incident has been resolved and SMS delivery between Twilio and affected networks in Germany is operating normally.

MONITORING about 3 hours ago - at 03/10/2026 03:28PM

We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 4 hours ago - at 03/10/2026 02:31PM

wilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 03/10/2026 02:11PM

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