Outage in Twilio
Twilio Voice has detected some customers in India receiving 480 for Outbound Calls
Resolved MinorIncident Report
Summary AI Generated
Twilio Voice experienced an issue where some customers in India received 480 error responses when making outbound calls, lasting approximately 9 days. The problem was identified as a carrier partner issue that required coordination with external providers to resolve. The issue has been fully resolved and outbound calls are now operating normally.
Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Components affected
Twilio Voice, APACNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 03/20/2026 12:18AM
We have resolved the issue with some customers in India receiving 480 for Outbound Calls. Outbound calls are operating normally at this time.
IDENTIFIED
16 days ago - at 03/19/2026 11:54PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
IDENTIFIED
17 days ago - at 03/19/2026 12:02AM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
IDENTIFIED
18 days ago - at 03/17/2026 09:52PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
IDENTIFIED
19 days ago - at 03/16/2026 09:58PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
IDENTIFIED
19 days ago - at 03/16/2026 09:58PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
IDENTIFIED
20 days ago - at 03/15/2026 10:00PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
IDENTIFIED
21 days ago - at 03/14/2026 09:46PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
IDENTIFIED
22 days ago - at 03/13/2026 09:42PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
IDENTIFIED
23 days ago - at 03/12/2026 09:43PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
IDENTIFIED
24 days ago - at 03/11/2026 09:40PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
IDENTIFIED
24 days ago - at 03/11/2026 05:36AM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will try to provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
25 days ago - at 03/10/2026 10:07PM
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
25 days ago - at 03/10/2026 06:02PM
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
25 days ago - at 03/10/2026 04:03PM
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
25 days ago - at 03/10/2026 03:06PM
Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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