Outage in Twilio
SMS Delivery Delays to and From a Subset of Twilio Long Codes in Portugal
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays affecting a subset of long codes in Portugal, impacting customers' ability to send and receive text messages through the service. The issue affected SMS services in the Europe region and persisted for 5 hours while the team investigated and worked on resolution. The service was fully restored after monitoring confirmed recovery from the delivery delays.
Twilio customers may be experiencing SMS delivery delays to and from a subset of Twilio Long Codes in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 03/11/2026 06:12AM
We are no longer experiencing SMS delivery delays to and from a subset of Twilio Long Codes in Portugal. This incident has been resolved.
MONITORING
about 17 hours ago - at 03/11/2026 04:12AM
We are observing recovery in SMS delivery delays to and from a subset of Twilio Long Codes in Portugal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 19 hours ago - at 03/11/2026 02:24AM
Twilio customers continue to experience SMS delivery delays to and from a subset of Twilio Long Codes in Portugal. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 20 hours ago - at 03/11/2026 01:23AM
Twilio customers may be experiencing SMS delivery delays to and from a subset of Twilio Long Codes in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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