Outage in Twilio
SMS Delivery Receipt Delays from Twilio to Vodacom South Africa
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery receipt delays for messages sent to Vodacom network subscribers in South Africa, lasting 3.8 hours. While SMS messages were still being delivered successfully, customers experienced delays in receiving delivery confirmation receipts. The issue was resolved after Twilio observed gradual recovery and confirmed stable service restoration.
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 03/11/2026 04:24PM
We are no longer experiencing SMS Delivery Receipt Delays from Twilio to Vodacom network subscribers in South Africa. This incident has been resolved.
MONITORING
about 6 hours ago - at 03/11/2026 03:05PM
We have observed a recovery in SMS delivery receipts from Twilio to Vodacom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 7 hours ago - at 03/11/2026 02:21PM
We continue to observe recovery in SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Message delivery may succeed, but delivery receipts could still be delayed. We will provide another update in 2 hours or sooner if more information becomes available.
MONITORING
about 7 hours ago - at 03/11/2026 01:53PM
We are observing recovery in SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Message delivery may succeed, but delivery receipts could still be delayed. We will provide another update in 30 minutes or sooner if more information becomes available.
INVESTIGATING
about 7 hours ago - at 03/11/2026 01:39PM
We continue to experience SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 8 hours ago - at 03/11/2026 12:40PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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