Outage in Twilio
SMS Delivery Delays to Telekom in South Africa
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to Telekom network subscribers in South Africa for 8.5 hours. The issue affected SMS services in the Middle East & Africa region, preventing timely message delivery to users on the Telekom network. Engineers worked with carrier partners to resolve the delivery delays, and service was fully restored after monitoring confirmed stable SMS delivery.
We are experiencing SMS Delivery Delays to Telekom in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 03/11/2026 11:05PM
We are no longer experiencing SMS delivery delays when sending messages to Telekom in South Africa. This incident has been resolved.
MONITORING
24 days ago - at 03/11/2026 09:10PM
We have observed a recovery in SMS delivery from Twilio to Telekom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
24 days ago - at 03/11/2026 05:28PM
We are still experiencing SMS delivery delays to Telekom in South Africa. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
24 days ago - at 03/11/2026 03:29PM
We continue to experience SMS Delivery Delays to Telekom in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
24 days ago - at 03/11/2026 02:36PM
We are experiencing SMS Delivery Delays to Telekom in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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