Outage in Twilio
Automated Alert: Minimal Customer Impact
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced an issue where some customer accounts failed to reactivate after successfully adding funds, affecting a small set of users for 22 minutes. Engineers investigated and determined the impact was limited, with affected customers contacted individually. All systems were restored to full operational status.
Our monitoring systems have detected a potential issue with Twilio Accounts not reactivating after successfully adding funds to the Account. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/11/2026 11:55PM
We have fully investigated the Twilio Accounts not reactivating after successfully adding funds to the Account issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
INVESTIGATING
1 day ago - at 03/11/2026 11:37PM
Our monitoring systems have detected a potential issue with Twilio Accounts not reactivating after successfully adding funds to the Account. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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