Outage in Twilio
SMS Delivery Delays From a Subset of Twilio Registered Sender IDs to Telenor Serbia
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays affecting messages sent from certain registered sender IDs to Telenor network subscribers in Serbia. The issue impacted SMS services in the Europe region for approximately 2.6 hours. The delivery delays were resolved after the team observed recovery and continued monitoring to ensure full service restoration.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Registered Sender IDs to Telenor network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 03/13/2026 01:55PM
We are no longer experiencing MMS/SMS delivery delays when sending messages from a subset of Twilio Registered Sender IDs to Telenor network subscribers in Serbia. This incident has been resolved.
MONITORING
about 3 hours ago - at 03/13/2026 12:05PM
We are observing recovery in SMS delivery delays when sending messages from a subset of Twilio Registered Sender IDs to Telenor network subscribers in Serbia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 3 hours ago - at 03/13/2026 11:20AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Registered Sender IDs to Telenor network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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