Outage in Twilio
SMS Delivery Delays from Twilio to MTN Zambia
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to MTN network subscribers in Zambia for 4.3 hours, affecting customers' ability to send messages to that carrier. The SMS service in the Middle East & Africa region was impacted during this incident. The issue was resolved and SMS delivery to MTN Zambia returned to normal operation.
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 03/13/2026 06:52PM
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Zambia is operating normally.
MONITORING
22 days ago - at 03/13/2026 05:10PM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
22 days ago - at 03/13/2026 03:32PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team is continuing to actively investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
22 days ago - at 03/13/2026 02:40PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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