Outage in Twilio
SMS Delivery Delays from Twilio to Globe Philippines
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to Globe network subscribers in the Philippines, affecting customers sending messages through Twilio's SMS service in the APAC region. The incident lasted 2.1 hours, during which messages to Globe Philippines users were delayed rather than failing completely. The issue was resolved and SMS delivery returned to normal operation.
Twilio customers may be experiencing SMS delivery delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 03/31/2026 10:19AM
The incident has been resolved and SMS delivery from Twilio to Globe network subscribers in the Philippines is operating normally.
MONITORING
about 21 hours ago - at 03/31/2026 09:19AM
We have observed a recovery in SMS delivery from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 22 hours ago - at 03/31/2026 08:13AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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