Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Twilio

SMS Delivery Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers

Resolved Minor
April 04, 2026 - Started about 6 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery failures affecting a subset of Israel phone numbers, where messages from network subscribers to Twilio customers were not being delivered successfully. The incident impacted SMS services in the Middle East & Africa region for 4.8 hours. The issue was resolved after the team observed successful SMS delivery and confirmed full service recovery.

Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa

Need to monitor Twilio outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 04/05/2026 04:29AM

We are no longer experiencing SMS delivery failures to from network subscribers to a subset of Twilio Israel Phone Numbers. This incident has been resolved.

MONITORING about 3 hours ago - at 04/05/2026 02:55AM

We are observing successful SMS delivery from network subscribers to a subset of Twilio Israel Phone Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2X hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 04/05/2026 12:44AM

Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team continue investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 04/04/2026 11:44PM

Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

Sms Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes - about 19 hours ago
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines - 1 day ago
SMS Delivery Delays from Twilio to Orange Cameroon - 2 days ago
SMS Delivery Delays and Failure from Twilio to Ufone Pakistan - 3 days ago
SMS Delivery Delays from a Subset of Twilio Phone Numbers to ETMTN Ethiopia - 3 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook