Outage in Twilio
SMS Delivery Failures from Brazil to a Subset of Twilio Phone Numbers
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery failures affecting messages sent from Brazilian network subscribers to a subset of Twilio phone numbers in Brazil. The issue impacted SMS services in the Latin America region for 2.8 hours. The incident was resolved and SMS delivery returned to normal operation.
Twilio customers may be experiencing SMS delivery failures from network subscribers in Brazil to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 04/12/2026 07:13PM
The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Brazil Phone Numbers is operating normally.
MONITORING
about 4 hours ago - at 04/12/2026 05:34PM
We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 5 hours ago - at 04/12/2026 04:33PM
Twilio customers may be experiencing SMS delivery failures from network subscribers in Brazil to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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