Outage in Twilio
SMS Delivery Failures from Twilio to Telefonica Peru
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery failures to Telefonica network subscribers in Peru for 24.2 hours, preventing customers from successfully sending text messages to users on that network. The team identified the root cause and implemented a fix, with service recovery observed and monitored over several hours. SMS delivery to Telefonica Peru subscribers was fully restored and operating normally by the end of the incident.
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/26/2026 09:10PM
The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Peru is operating normally.
MONITORING
about 2 months ago - at 04/26/2026 01:09PM
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
MONITORING
about 2 months ago - at 04/26/2026 08:43AM
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 2 months ago - at 04/26/2026 06:43AM
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 2 months ago - at 04/26/2026 04:35AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
IDENTIFIED
about 2 months ago - at 04/26/2026 12:26AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
about 2 months ago - at 04/25/2026 10:01PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 2 months ago - at 04/25/2026 09:00PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 2 months ago - at 04/25/2026 09:00PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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