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Outage in Twilio

Increased rate of 11200 warnings from Programmable Video

Resolved Minor
April 27, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Twilio's Programmable Video service experienced an increased rate of 11200 warnings that affected the Network Traversal Service for 2.9 hours. Engineers identified the root cause and deployed a fix to resolve the warning issue. The incident was fully resolved after a monitoring period to ensure stability.

Our engineers have identified the issue with an Increased rate of 11200 warnings from Programmable Video and are working to deploy a fix. We expect to provide another update in 1 hours or as soon as more information becomes available.
Components affected
Twilio Network Traversal Service

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Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 04/27/2026 09:44PM

Our engineers have fixed the issue with an Increased rate of 11200 warnings from Programmable Video. This incident is now resolved.

MONITORING 1 day ago - at 04/27/2026 07:39PM

Our engineers have fixed the issue with an Increased rate of 11200 warnings from Programmable Video and are currently monitoring. We expect to provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 1 day ago - at 04/27/2026 06:49PM

Our engineers have identified the issue with an Increased rate of 11200 warnings from Programmable Video and are working to deploy a fix. We expect to provide another update in 1 hours or as soon as more information becomes available.

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