Outage in Twilio
SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz Pakistan
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures affecting messages sent from a subset of alphanumeric sender IDs and long codes to Jazz network subscribers in Pakistan. The issue impacted Twilio's SMS service in the APAC region for 10.6 hours. The incident was resolved and SMS delivery to Jazz Pakistan subscribers returned to normal operation.
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 04/28/2026 08:04AM
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan is operating normally.
MONITORING
about 20 hours ago - at 04/27/2026 10:46PM
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 20 hours ago - at 04/27/2026 10:35PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 21 hours ago - at 04/27/2026 09:34PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 21 hours ago - at 04/27/2026 09:29PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Twilio outages
User Authentication Identity Gateway API High Latency for T-Mobile in United States - about 3 hours ago
SMS Delivery Delays and Failures from Twilio to MTS Russia - about 3 hours ago
SMS Delivery Receipt Delays from Twilio to Globe Philippines - about 17 hours ago
Lookup Identity Match Lookup V2 API package Increased Error Rate - about 19 hours ago
Increased rate of 11200 warnings from Programmable Video - about 24 hours ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
