Outage in Twilio
SMS Delivery Delays from Twilio to Telefonica Costa Rica
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to Telefonica network subscribers in Costa Rica for 16.5 hours. The issue affected SMS services in the Latin America region, causing delayed message delivery for customers sending to that specific carrier network. The service was restored to normal operation after monitoring confirmed recovery.
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 04/29/2026 09:22PM
The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Costa Rica is operating normally.
MONITORING
about 13 hours ago - at 04/29/2026 07:48PM
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 21 hours ago - at 04/29/2026 12:01PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 04/29/2026 08:00AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 04/29/2026 05:54AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 04/29/2026 04:52AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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