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Outage in Twilio

SMS Delivery Delays from Twilio to Orange Cameroon

Resolved Minor
April 30, 2026 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays to Orange network subscribers in Cameroon for 38.1 hours. The issue affected Twilio customers sending SMS messages to Orange Cameroon users, causing delayed message delivery. The incident was resolved after Twilio identified the root cause and implemented a fix, with service returning to normal operation.

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/01/2026 09:22PM

The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.

MONITORING about 1 month ago - at 05/01/2026 09:09PM

We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 05/01/2026 05:08PM

We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 05/01/2026 03:06PM

We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 05/01/2026 02:48PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 04/30/2026 10:32PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 04/30/2026 02:31PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 04/30/2026 10:25AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 04/30/2026 08:24AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 04/30/2026 07:23AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 04/30/2026 07:20AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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