Outage in Twilio
Latency and Timeouts for Phone Numbers API Search
Resolved MinorIncident Report
Summary AI Generated
Twilio's Phone Numbers API experienced elevated latency and timeouts for 1.3 hours, preventing customers from successfully searching for phone numbers via the API. The engineering team investigated and resolved the issue, with searches returning to normal operation and all systems becoming fully operational.
Our monitoring systems have detected a potential issue with the Phone Numbers API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 04/30/2026 07:34PM
We are no longer experiencing an issue with Twilio Phone Numbers API search. All systems are operational.
MONITORING
about 1 hour ago - at 04/30/2026 06:59PM
Searches performed via the Twilio Phone Numbers API are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
about 2 hours ago - at 04/30/2026 06:28PM
We are currently investigating elevated latency for Twilio Phone Numbers API search. Customer may experience timeouts when searching for numbers via api. Our engineering team is actively working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 2 hours ago - at 04/30/2026 06:18PM
Our monitoring systems have detected a potential issue with the Phone Numbers API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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