Twilio's Flex Insights service experienced data load errors for 5.1 hours due to a vendor-side datacenter outage affecting the Gooddata integration. Customers encountered delayed data and errors when loading historical reports, with some accounts remaining unaffected while others experienced stale data. The service was restored to normal functionality after the underlying datacenter issue was resolved.
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We are no longer observing data load errors for Flex Insights Historical Reporting while uploading data to Gooddata and the service is functioning normally at this time.
We are no longer observing data load errors for Flex Insights Historical Reporting while uploading data to Gooddata but we will continue to monitor the situation. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are continuing to address the intermittent issues with Flex Insights. The root cause has been traced to a specific vendor-side datacenter outage. While some accounts remain unaffected, others may experience stale data or errors when loading reports. We expect to provide another update in 8 hours or as soon as more information becomes available.
We are continually investigating intermittent issues with Flex Insights. Some customers might see delayed data, and the issue is actively being investigated by Gooddata. We expect to provide another update in 4 hours or as soon as more information becomes available.
We are still investigating intermittent issues with Flex Insights. Some customers might see delayed data, and the issue is actively being investigated by Gooddata. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are investigating intermittent issues with Flex Insights. Some customers might see delayed data. We expect to provide another update in 1 hour or as soon as more information becomes available.
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