Outage in Twilio
Flex Insights HR Delayed Gooddata loads
Resolved MinorIncident Report
Summary AI Generated
Twilio's Flex Insights HR experienced delayed data loads to GoodData workspaces for 2.8 hours, causing users to see outdated or stale data while the portal UI remained functional. The issue was resolved through collaboration with the GoodData vendor team, and users began seeing up-to-date information once data loads returned to normal.
Flex Insights HR is observing delayed data loads to Gooddata workspaces. The team is actively working with vendor Good data. WhiIe the GoodData portal UI remains functional, some users may encounter outdated or stale data in the interim. We will update you with in next 1 hour or as soon as there is an update.
Components affected
Twilio Flex InsightsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 05/02/2026 04:16AM
Flex Insights HR is now seeing a recovery regarding the delayed data loads to GoodData workspaces. Users should start seeing up-to-date information in the portal. The incident has now been resolved.
INVESTIGATING
about 13 hours ago - at 05/02/2026 02:19AM
Flex Insights HR is still observing delayed data loads to Gooddata workspaces. The team is actively working with vendor Gooddata. WhiIe the GoodData portal UI remains functional, some users may encounter outdated or stale data in the interim. We will update you with in next 2 hour or as soon as there is an update.
INVESTIGATING
about 14 hours ago - at 05/02/2026 01:36AM
Flex Insights HR is observing delayed data loads to Gooddata workspaces. The team is actively working with vendor Good data. WhiIe the GoodData portal UI remains functional, some users may encounter outdated or stale data in the interim. We will update you with in next 1 hour or as soon as there is an update.
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