Outage in Twilio
SMS Delivery Failures from Twilio Phone Numbers to Viva Bolivia
Resolved MinorIncident Report
Summary AI Generated
Twilio customers experienced SMS delivery failures when sending messages from Twilio phone numbers to Viva network subscribers in Bolivia for 16.6 hours. The incident affected SMS services in the Latin America region, preventing message delivery to users on the Viva Bolivia network. Twilio identified the root cause and restored normal SMS delivery functionality after monitoring service stability.
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
3 minutes ago - at 05/05/2026 01:25PM
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Viva network subscribers in Bolivia is operating normally.
MONITORING
42 minutes ago - at 05/05/2026 12:46PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Viva network subscribers in Bolivia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 9 hours ago - at 05/05/2026 04:43AM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
IDENTIFIED
about 13 hours ago - at 05/05/2026 12:34AM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
about 15 hours ago - at 05/04/2026 10:33PM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 16 hours ago - at 05/04/2026 09:27PM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 17 hours ago - at 05/04/2026 08:53PM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Twilio outages
SMS Delivery Delays and Failures from Twilio Phone Numbers to Elisa and Telia Finland - about 4 hours ago
User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States - about 7 hours ago
SMS Delivery Delays and Failures between Twilio and Multiple Networks in Malaysia - about 11 hours ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
