Outage in Twilio

Phone Numbers Porting are failing in both Twilio Console and API

Resolved Minor

May 10, 2026 - Started about 3 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced a phone number porting issue affecting both their console and API for 2.4 hours. The incident prevented users from successfully porting phone numbers through either interface. Engineers resolved the issue and confirmed full recovery of the phone number porting service.

Our monitoring systems have detected a potential issue with phone numbers porting in both Twilio console and API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Components affected

Twilio PHONE NUMBERS

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED about 1 hour ago - at 05/11/2026 04:27AM

We are no longer experiencing phone numbers porting in both Twilio console and our API. This incident has been resolved.

MONITORING about 3 hours ago - at 05/11/2026 02:22AM

We are observing recovery in phone numbers porting in both Twilio console and API. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 05/11/2026 02:06AM

Latest Twilio outages

SMS Delivery Delays from Twilio to Digitel Venezuela - about 15 hours ago

SMS Delivery Failures from a Subset of Twilio Short Codes to Verizon United States - about 17 hours ago

Customers Of Intelligent Alerts May Receive Notification With Latency About 1hour. - 2 days ago

Network Degradation Between Regions Impacting Voice Calls, Video Sessions & Webhooks - 2 days ago

User Authentication Identity SNA Failure Increase for T-Mobile in United States - 2 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook