Outage in Twilio
Voice Call Failures from Peru to a Subset of Twilio Peru Phone Numbers
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced voice call failures affecting calls from network subscribers in Peru to a subset of Twilio Peru phone numbers, impacting the Voice service in Latin America. The incident lasted 1.8 hours, during which customers were unable to complete certain inbound calls from Peru. The issue was resolved and voice calls returned to normal operation.
Twilio customers may be experiencing voice call failures from network subscribers in Peru to a subset of Twilio Peru Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 05/12/2026 02:33PM
The incident has been resolved and voice calls from network subscribers in Peru to a subset of Twilio Peru Phone Numbers are operating normally.
MONITORING
about 2 hours ago - at 05/12/2026 01:16PM
We have observed a recovery in voice calls from network subscribers in Peru to a subset of Twilio Peru Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 3 hours ago - at 05/12/2026 12:49PM
Twilio customers may be experiencing voice call failures from network subscribers in Peru to a subset of Twilio Peru Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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