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Outage in Twilio

Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTED

Minor
May 15, 2026 - Started 1 day ago
Official incident page

Incident Report

Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Sender ID

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Latest Updates ( sorted recent to last )
IDENTIFIED about 4 hours ago - at 05/16/2026 11:45PM

Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 1 day ago - at 05/15/2026 11:45PM

Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 1 day ago - at 05/15/2026 09:51PM

We are continuing to investigate an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We expect to provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 1 day ago - at 05/15/2026 08:51PM

Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

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