Outage in Twilio
Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTED
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced an issue where some Australian Sender ID registration submissions were incorrectly transitioning directly to REJECTED status, affecting the Sender ID service component. The incident lasted approximately 18 days, with engineers implementing a fix on May 29th and monitoring system stability for several days before confirming full resolution on June 3rd.
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Sender IDTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 06/03/2026 07:59AM
We are no longer experiencing issues with a subset of AU Sender ID registration submissions directly transitioning to REJECTED . This incident has been resolved.
MONITORING
7 days ago - at 06/02/2026 12:00PM
Our engineers have implemented a fix to a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
MONITORING
8 days ago - at 06/01/2026 12:03PM
Our engineers have implemented a fix to a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
MONITORING
9 days ago - at 05/31/2026 12:00PM
Our engineers have implemented a fix to a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
MONITORING
10 days ago - at 05/30/2026 12:00PM
Our engineers have implemented a fix to a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
MONITORING
11 days ago - at 05/29/2026 12:01PM
Our engineers have implemented a fix to a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
11 days ago - at 05/28/2026 10:17PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
12 days ago - at 05/27/2026 10:18PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
13 days ago - at 05/26/2026 10:18PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
15 days ago - at 05/24/2026 10:21PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
16 days ago - at 05/23/2026 10:26PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
17 days ago - at 05/22/2026 10:32PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
18 days ago - at 05/21/2026 10:32PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
19 days ago - at 05/20/2026 10:34PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
20 days ago - at 05/19/2026 10:47PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
21 days ago - at 05/18/2026 11:09PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
22 days ago - at 05/17/2026 11:09PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
23 days ago - at 05/16/2026 11:45PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
24 days ago - at 05/15/2026 11:45PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
24 days ago - at 05/15/2026 09:51PM
We are continuing to investigate an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We expect to provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
24 days ago - at 05/15/2026 08:51PM
Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
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