Outage in Twilio
SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in France
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures between a subset of long codes and multiple networks in France for 3 hours. The issue affected SMS services in the Europe region, preventing reliable message delivery to French mobile networks. The incident was resolved after monitoring confirmed service stability was restored.
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/21/2026 10:40PM
The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and affected networks in France is operating normally.
MONITORING
1 day ago - at 05/21/2026 08:47PM
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 05/21/2026 07:44PM
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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