Outage in Twilio
MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon and T-Mobile United States
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced MMS delivery delays from a subset of short codes to Verizon and T-Mobile network subscribers in the United States for 3.2 hours. The issue affected MMS Short Code services in North America, causing delayed message delivery to customers on these major carrier networks. Twilio's team identified the root cause and implemented a fix, with service returning to normal operation after a monitoring period.
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Short Code, North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 06/02/2026 10:33PM
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.
MONITORING
about 7 hours ago - at 06/02/2026 08:31PM
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 8 hours ago - at 06/02/2026 07:44PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-mobile networks subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
IDENTIFIED
about 8 hours ago - at 06/02/2026 07:42PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 8 hours ago - at 06/02/2026 07:28PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-mobile networks subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 8 hours ago - at 06/02/2026 07:23PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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