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Outage in Twilio

Degradation in Voice calls

Resolved Minor
June 09, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Twilio experienced degradation in voice calls that lasted 51 minutes, with the Recordings component being affected. Customers experienced service degradation during voice calls throughout the incident period. The issue was resolved after monitoring and system stabilization efforts.

We are currently monitoring possible issues affecting voice calls. Customers could experience degradation during this time. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.
Components affected
Twilio Recordings

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/10/2026 04:25AM

We are no longer experiencing issues affecting voice calls. This incident has been resolved.

MONITORING 3 days ago - at 06/10/2026 03:35AM

We are currently monitoring possible issues affecting voice calls. Customers could experience degradation during this time. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.

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