Outage in Twilio
Customers Unable to Update Certain Voice Configurations Via Console
Resolved MinorIncident Report
Summary AI Generated
Twilio's SIP Interface experienced a 23-minute incident where customers were unable to save Voice Configuration updates via the Console. Attempts to apply new Voice configurations with SIP Trunks through the Console were unsuccessful. The issue was resolved and normal operation restored without requiring user action.
Our monitoring systems have detected a potential issue with Updating Voice Configuration With SIP Trunk. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Components affected
Twilio SIP InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 06/18/2026 09:24PM
Updating voice configurations via the console is not successful has been resolved and it is operating normally at this time.
INVESTIGATING
about 17 hours ago - at 06/18/2026 09:12PM
We are investigating an issue where customers can not apply certain Voice configurations via Console. When updating Voice Configurations, saving those new configurations via the console is not successful. We expect to provide another update in 60 minutes or as soon as more information becomes available
INVESTIGATING
about 17 hours ago - at 06/18/2026 09:02PM
Our monitoring systems have detected a potential issue with Updating Voice Configuration With SIP Trunk. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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