Outage in Twilio
SMS Delivery Failures from Twilio to Telstra Australia
Resolved MinorIncident Report
Summary AI Generated
SMS messages sent via Twilio to Telstra network subscribers in Australia failed to deliver, affecting the SMS and APAC components. The issue lasted approximately 36 minutes, during which Twilio's team identified the root cause and worked toward resolution.
Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 7 hours ago - at 07/18/2026 01:56AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 7 hours ago - at 07/18/2026 01:33AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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