Outage in Twilio
Message Status Generation Failure
Resolved MinorIncident Report
Summary AI Generated
Twilio's Notify service experienced a failure in generating outbound message status events beginning at 4:55 AM PST on July 23, 2026. The issue prevented a number of outbound messages from producing status updates, lasting approximately 1.7 hours. Engineering identified and deployed a fix, with the incident fully resolved by 7:56 AM PST.
Starting at 4:55 AM PST a number of outbound message status events could not be generated. Engineering has identified the issue and is working on a fix.
Components affected
Twilio NotifyTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 07/23/2026 02:56PM
This incident has been resolved.
MONITORING
about 15 hours ago - at 07/23/2026 01:20PM
A fix has been implmented and we are moniroting the results.
IDENTIFIED
about 16 hours ago - at 07/23/2026 01:18PM
Starting at 4:55 AM PST a number of outbound message status events could not be generated. Engineering has identified the issue and is working on a fix.
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