Outage in Twilio
Gather Speech-to-Text Failure
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced a nearly 10-hour incident affecting the text-to-speech functionality within its Gather Speech product, while speech-to-text remained unaffected. Engineers investigated throughout the day before observing recovery signs around 5:23 PM PT. The incident was fully resolved by 6:34 PM PT on July 23, 2026.
Our engineers have discovered a incident regarding related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes avalible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 07/24/2026 01:34AM
We are no longer experiencing issues with Gather Speech. This incident has been resolved.
MONITORING
about 4 hours ago - at 07/24/2026 12:23AM
We have started seeing recovery for Gather Speech-to-Text Failures. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 8 hours ago - at 07/23/2026 08:29PM
We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 4 hours as soon as more information becomes available.
INVESTIGATING
about 10 hours ago - at 07/23/2026 06:37PM
We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 2 hours as soon as more information becomes available.
INVESTIGATING
about 12 hours ago - at 07/23/2026 05:08PM
We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes available.
INVESTIGATING
about 13 hours ago - at 07/23/2026 04:00PM
We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes available.
INVESTIGATING
about 13 hours ago - at 07/23/2026 03:44PM
Our engineers have discovered a incident regarding related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes avalible.
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