Twilio's Memory Recall service experienced an issue where profiles with more than 500 observations returned stale observation results. The incident lasted approximately 3 hours before engineers deployed a fix and confirmed normal operation. The issue has been fully resolved with no further impact.
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The issue affecting observation results has been resolved and Memory Recall is operating normally at this time.
Observations results in Memory Recall is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Our engineers have identified an issue with Memory Recall and are working to deploy a fix. At this time, profiles with more than 500 observations could see stale observations in their results from Memory Recall. We expect to provide another update in 1 hour or as soon as more information becomes available.
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