Outage in Twilio
SMS Delivery Delays and Failures from Twilio to Jazz Pakistan
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures to Jazz network subscribers in Pakistan, affecting the SMS and APAC components for approximately 12 hours. The root cause was identified and remediation efforts led to observed recovery, with the service monitored for stability before being confirmed fully resolved.
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 07/27/2026 10:55AM
The incident has been resolved and SMS delivery from Twilio to Jazz network subscribers in Pakistan is operating normally.
MONITORING
about 9 hours ago - at 07/27/2026 07:07AM
We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
MONITORING
about 13 hours ago - at 07/27/2026 03:07AM
We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 15 hours ago - at 07/27/2026 01:06AM
We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 16 hours ago - at 07/27/2026 12:04AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 18 hours ago - at 07/26/2026 10:58PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 18 hours ago - at 07/26/2026 10:46PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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