Outage in Twilio
SMS Delivery Receipt Delays from Twilio Phone Numbers to Globe Telecom Philippines
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery receipt delays for messages sent from Twilio phone numbers to Globe Telecom subscribers in the Philippines, lasting approximately 2.8 hours. While messages themselves continued to deliver successfully, delivery receipts were delayed during this period. The issue was identified, resolved, and confirmed fully restored to normal operation.
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Globe Telecom network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 08/01/2026 02:50PM
The incident has been resolved and SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines are operating normally.
MONITORING
about 15 hours ago - at 08/01/2026 01:37PM
We have observed a recovery in SMS delivery receipts delay from Twilio Phone Numbers to Globe Telecom network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 16 hours ago - at 08/01/2026 01:04PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 17 hours ago - at 08/01/2026 12:08PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Globe Telecom network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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