Outage in Twilio

SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States

Resolved Minor

August 03, 2026 - Started about 4 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

SMS delivery delays affected a subset of Twilio Short Codes sending messages to Google Voice subscribers in the United States. The incident lasted approximately one hour while Twilio's team investigated and identified the root cause. Full SMS delivery was restored and confirmed resolved at 8:00 AM PT on August 3, 2026.

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS Short Code, North America

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Latest Updates ( sorted recent to last )

RESOLVED about 3 hours ago - at 08/03/2026 03:00PM

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States is operating normally.

IDENTIFIED about 4 hours ago - at 08/03/2026 02:02PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 08/03/2026 02:01PM

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